Return & Refund Policy
All goods sold are non-exchangeable, non-returnable and non-refundable.
All goods sold are non-refundable except:
1. Failed Delivery
Proceed for refund including shipping fee paid during the purchase if all of the products from same order are being refunded. If only a few of products from the same order needs be refunded, then the shipping fee paid during buyer purchase will not be refunded.
All goods sold are non-exchangeable and non-returnable except:
1. For wrong delivery by ADV PRO MODIFY SHOP.
2. For damaged goods during delivery.
You can request for return/exchange within 7 calendar days upon receipt the products. If 7 days have gone, unfortunately we can’t offer you a return or exchange. Return and exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days upon received the products
- Any item not in its original packing and label
- When sealed package is opened or packaging materials are lost
- Has been used
- Damaged for reasons not due to our error
You are required providing order number, invoice details and photos in order to qualify for the possibility of an exchange.
To return your product, you should mail your product to:
ADV PRO MODIFY SHOP
65 Udom Suk Alley, Huai Khwang,
Bangkok 10310, Thailand
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over USD$100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We are sincerely apologies if we have delivered the wrong item not as per your order confirmation or damaged items during delivery process. Please contact us at [email protected] or call +66 0902328226 within 24 hours of goods receipt.
